[Captain] Model profiles and feature toggles

Product, AI

Minimalist illustration of Captain settings for AI model profiles and feature toggles

Captain settings: model profiles and feature toggles

Improvement

Captain now supports model profiles per workflow and clearer feature toggles. Configure how AI behaves across the workspace without changing agent workflows.

What's new

  • Choose different models for editor, assistant, and copilot workflows.

  • Workspace toggles for common AI features like label suggestion, help center search indexing, and audio transcription.

  • Cleaner visibility into which AI capabilities are enabled and where they appear in the product.

Recommended rollout

  • Start with low-risk writing assistance (tone, spelling, rewrites).

  • Roll out summaries and label suggestions after setting review expectations.

  • Monitor output quality and adjust models before scaling to more teams.

How to configure

  1. Go to Settings and open Captain.

  2. In Model Configuration, pick models for each workflow.

  3. In Features, toggle the capabilities you want available.

Availability

Some AI features can be plan-gated or deployment-gated depending on your environment.