trust

status-page

Status Page & Service Transparency

Status Page & Service Transparency

Operational transparency with real-time service status and incident updates.

Operational transparency with real-time service status and incident updates.

Applies to

Operations

Domain

Reliability & Operations

Contact

support@oxvo.com

Overview

A public status page helps customers track availability and subscribe to incident updates. Transparent communication builds trust and reduces support overhead during outages or degraded performance.

Controls & Practices

- Publish uptime and incident history (implementation dependent) - Provide incident updates and post-incident summaries - Recommended: allow email/RSS subscriptions - Link status page from the product footer

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API Tokens & Scoped Keys

Issue scoped access tokens for integrations with rotation and revocation.

Multi-Factor Authentication (TOTP)

Require a second factor to reduce the risk of account takeover.

Single Sign-On (SAML 2.0)

Centralize authentication and offboarding through your identity provider.

SCIM Provisioning (Enterprise)

Automate user lifecycle management from your identity provider.

Role-Based Access Control (RBAC)

Apply least-privilege access across admin, agent, and analyst workflows.

Audit Logs

Track security-relevant actions and configuration changes across your workspace.

API Tokens & Scoped Keys

Issue scoped access tokens for integrations with rotation and revocation.