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Webhooks

Send real-time OXVO events to your stack (tickets, messages, contacts).

Overview

Overview: Deliver real-time events (new conversation, message created, status changed) from OXVO to your internal services.

Where to set it up: Dashboard → ConnectionsIntegrationsWebhooksConfigure.

How it works

  • OXVO sends signed HTTP POST requests to your endpoint when selected events occur.

  • Your service acknowledges with a 2xx response; failures can be retried based on policy.

  • You can create multiple webhook subscriptions for different endpoints/use cases.

Configure - implementation details

Configure Webhooks

If the app is currently Disabled, click Connect first, then continue with the configuration steps.

  1. Enter your destination URL (HTTPS recommended) and select the events you want to receive.

  2. Set a signing secret and verify signatures on your server to prevent spoofing.

  3. Save and trigger a test event to confirm your endpoint receives payloads.

Recommended: Implement idempotency using the event ID to avoid processing duplicates.

Webhooks

Category

API & webhooks

Developer tools

Automation & workflows

Date Added

Dec 12, 2025

Get started

Join the new standard

Ready to modernize support?

Launch OXVO and scale instantly.

One platform for support + sessions + AI. See the issue, fix it faster, and learn from every interaction.

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Get started

Join the new standard

Ready to modernize support?

Launch OXVO and scale instantly.

One platform for support + sessions + AI. See the issue, fix it faster, and learn from every interaction.

widget

Get started

Join the new standard

Ready to modernize support?

Launch OXVO and scale instantly.

One platform for support + sessions + AI. See the issue, fix it faster, and learn from every interaction.

widget
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